content questions and difficulties

  • if you put lorem ipsum in there maybe it’ll go live on you
  • the content might not ever be ready
  • in-house

SXSW / 2008-03-07 23:38:37

lots of hiring going on

  • google, yahoo etc might buy your app as a signing bonus
  • they thought they were buying the smartest people on the web so they wouldn’t work for others
  • this may give you a bit of respect upfront.

SXSW / 2008-03-07 23:32:41

contractors at google

  • google’s PM for calendar went out for external UI resources
  • but there was a firewall between the consultant and the rest of the team
  • he remembers debating with engineers
  • they were using quirks mode and forcing Firefox to look like IE7
  • they had to rewrite their entire CSS and javascript
  • you still have to go in and fight for it

SXSW / 2008-03-07 23:35:06

what makes good work?

  • we might not be able to tell just from awards, but what else do clients have to go on?
  • there’s a sense among webdesigners that it’s become dull
    • two columns masthead and footer
    • why can’t I have a circle?
  • the flash space is full of “how can i create a new thing”?
  • is that missing from the web space?
  • well flash is cheating
    • lets print designers take shortcuts
  • the nature of the web medium is one of fixed constraints.
  • print design has the rule of thirds and the golden ratio; these don’t apply in the web world.
  • in flash you’re dealing with fixed dimensions – no extensibility or portability

SXSW / 2008-03-07 23:29:38

reputation management

  • in order to get good clients you do amazing work
  • then other clients demand this work from you
  • if you do awesome work validated by awards your future clients will all expect that from you
    • dictatorial clients take advantage of your award winning.
  • what awards mean something to a client?
    • not a webbie though (?)

SXSW / 2008-03-07 23:23:51

are awards meaningless?

  • awards communicate a lack of metrics in the web professions.
  • it’s not like architecture where there’s certification.
  • clients need metrics in order to believe because they’re the closest we have to metrics.

SXSW / 2008-03-07 23:25:36

things that won the awards weren't representative

  • people aren’t organizing web content to be
    • readable
    • findable
    • easy-to-read layouts
      • mobile
      • web
  • the things that people here do for various layouts in CSS are not percolating into the magazine world.
  • amazing photographers alone don’t a great web page make.
  • people see a site and say “do that for me” but there’s no metric for that.
  • clients and their organizations may not be attuned to the goings-on of the web 2.0 community.

SXSW / 2008-03-07 23:27:11

having design feedback on copy

  • do it while it’s being done
  • no more lorem ipsum
  • get everyone involved right away
  • have really specific content that goes deep into the dbase
  • we do extra rounds and don’t penalize clients for these revisions of content
  • with clients if you make them part of your process and don’t make it seem a big deal then they have more respect and willingness to pay you.

SXSW / 2008-03-07 23:21:35

design is a caucus

step forward and say what you want.

google is inherently democratic with a flat hiring process. it’s not just the hiring manager who makes the decision, it’s everyone.

SXSW / 2008-03-07 23:37:49

this panel is about communicating with designers.

  • zeldman: “what tensions are there get diminished when everyone’s on the same page”

SXSW / 2008-03-07 23:20:39

"let's hire jakob nielsen"

“if that’s going to get my board of directors to listen to the point i’ve been trying to make, it’s worth $25,000”.

SXSW / 2008-03-08 00:01:12

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