I had a chance to see the lab a few weeks ago. It’s a small room with a large flat screen monitor, along with a desk and computer. It also has a number of discrete cameras (and a microphone) that keep an eye on the user herself as well as the screen.
Around the corner is a second room where Google employees can watch people interact with the software real time. The room has a couch and a chair along with two screens and speakers to monitor the lab. See the image to the right.
The Gmail Labs team took us through some of the pre-launch iterations of Gmail chat that were tested in the lab. Most of these weren’t included in the Google post, so I’ve added them below. All of these were eventually abandoned as the team moved towards the much more low profile chat window at the bottom right of the Gmail screen we see today.
If I am on phone with someone and I have an idea I want to capture real quick, I go to the search box in my browser (which is always open), type in my quick note and search. Now it’s archived in my history, which I can always go back and search later.
The first is to grab this bookmarklet and start capturing stuff you find in the wilds of the web and stuffing it into your private room. You can annotate it in the process. In addition, later on you can go back and leave additional notes as comments. All of this is searchable too via a box in the upper right hand side of the room. In addition, all rooms can be accessed on a mobile device via FFtoGo.
The final tip is to use a link-trapping service for compiling articles you want to review later. There are three I have experimented with – Instapaper, Readbag and LaterLoop. Each of these services saves bookmarked articles into reading lists. They offer bookmarklets and other tools for easy flagging, a personalized RSS feed as well as mobile versions that strip down the articles down to just text for low-bandwidth reading on the go.
Of the three, LaterLoop takes the cake for two reasons. First, it keeps a running archive of all the articles you have read. You can go through these and star items for later. Second, it lets you download virtually your entire archive for offline reading. I use this all the time when I am on planes. It’s invaluable.
Those are my latest tips. Enjoy!
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